Industry Milestones

Developed new Management Fee based food service operations RFP and contractual agreement that coordinates with a contracted facility management agreement.

Devised a system to measure hotel room night usage by event type, including rooms at Vrbo, AirBnB, private rentals and hotels that are outside of a contracted room block using attendee surveys.

Developed new Facility Management RFP and contractual agreement for operations of public assembly facilities that focuses the incentive fee calculations on increased bookings, conversion rates, asset inspection and customer survey results on destination performance.

Adapting systems and programmatic requirements driven by COVID-19 to meet the need for less-dense occupancy and improved environmental quality within events spaces.

Developing a pricing module to support the return of business after the pandemic that reduced risk to the clients and supported the historic rate structure for the facility. (Colorado Convention Center)

Serving as Asset Manager to perform annual inspections documenting facility condition and areas needing repairs, replacements, and improvements; jointly establishing capital repair and replacement plans, project scopes, and short- and long-term budgets. (Huntington Convention Center of Cleveland, Global Center for Health Innovation)

International design competition winner Agora Bogotá (Colombia) is recognized worldwide for setting new standards in modern and technological architecture as an international benchmark of design, innovation, sustainability and functionality.

Creating a “stress test” analysis to establish maximum occupancies per various event categories and determine the type and size of spaces needed to balance the facility and correct deficiencies that limit crowd capacities. (Kay Bailey Hutchison Convention Center, Dallas 2022)

Assisting in the planning and design of a public-private partnership (P3) development that included a convention center, hotel and office spaces in the same high-rise building. (Nova Centre, Halifax, Nova Scotia).

Negotiating a facility management contract that included facility occupancy, economic impact and maintenance of the facility assets as part of the incentive fee scoring criteria. (Huntington Convention Center of Cleveland; Global Center for Health Innovation)

New crowd modeling and event profiling methods to develop a breakdown of function spaces in the facility program for balancing multiple use types as a cost-effective approach to flexibility in design.

Planning a phased-convention center and district elements in a new city developed as the world’s largest public-private partnership. (Songdo Convensia, Incheon Province, Republic of Korea).

Modifying basic programmatic assumptions to incorporate the requirements of the new generation of facility users and advise of the shifts required in the supporting hospitality infrastructure.

Integrating a high-end conference center as a stand-alone business unit into an urban convention center (Phoenix Convention Center)

Scoring the exhibition floor to simplify and standardize the setup of 10×10 booths. While recommended in 1997 for the Puerto Rico Convention Center, this approach was first implemented by the Virginia Beach Convention Center in 2005. This feature received Trade Show Executive’s Industry Innovation Award in 2007.

Programming the first “green” facility for the David L. Lawrence Convention Center, Pittsburgh Design Competition (co-sponsored by the U.S. Green Building Council)

Developing and administering the qualifications-based selection process for modified design-build project delivery using CM-at-Risk (San Diego)

Incorporating large multi-purpose rooms into the meeting space program for convention facilities (McCormick Place, Chicago

Master planning the first 1,000,000 square foot contiguous exhibition hall (Orange County Convention Center, Orlando)